Rabl & Hahn translates complex hieroglyphs and makes sure
that processes are fun. Sounds strange, but that’s the way it is!
At the center of the new functioning of organizations stands the effective person: enabled by customer-oriented, practicable standards, processes, methods and tools.
A call from a telephone company makes it obvious very quickly, that ailing or slow process weakens companies and annoys customers. Obviously there are standards, processes, methods & tools that increase effectiveness, and others that make an effective work almost impossible.
It’s still surprising that little attention has been given to simplifying and increasing the efficiency of standards, processes, methods, and tools, while the introduction of new ones hasn’t been:
However, a look at the automotive industry also shows that many new or complex tools can quickly confront companies with huge hurdles.
And even if "GAFA" (Google, Apple, Amazon, Facebook) points the way to a new world, it is the perspective of their external and internal customers to take.
Based on this, taking into consideration of benchmarks and a "right first time" approach, your standards, processes, methods and tools are simplified in the best possible way, efficiently enhanced, comprehensible and practically oriented and communicated to the participants.